Terms And conditions

Terms & Conditions for The Sweet D.O.S.E

 

Welcome to The Sweet D.O.S.E, a premium destination for imported chocolates, coffee, and biscuits.

Please read our terms and conditions carefully before using our website or placing any orders with us. By accessing or using www.thesweetdose.in
, you agree to abide by the terms and conditions outlined here.

 

1. Business Information

  • Business Name: The Sweet D.O.S.E
  • Nature of Business: Premium imported chocolates, coffee, and biscuits
  • Establishment Year: 2025
  • Business Address: Pune, Maharashtra, India
  • Contact Information:
  • Email: info@thesweetdose.in
  • Phone/Mobile: +91 8999120680
  • Website: www.thesweetdose.in

 

2. Products and Services

The Sweet D.O.S.E offers premium imported chocolates, coffee, and biscuits. All products listed on our website are for personal consumption only and are subject to availability.

 

3. Eligibility

  • Age Requirement: You must be 18 years or older to purchase products from The Sweet D.O.S.E or use our services.
  • Account Creation: To place an order and track your purchases, you must create an account with us. By registering, you agree to provide accurate, current, and complete information during account setup.

 

4. Payment Methods

We accept the following payment methods for all orders:

  • Credit/Debit Cards
  • UPI (Unified Payments Interface)
  • By placing an order, you agree to the payment methods available and acknowledge that payment will be processed securely.

 

5. Shipping and Delivery

Shipping Options:

  • Standard Shipping
  • Expedited Shipping
  • Shipping Period: Orders will be delivered within 5 to 8 business days from the date of purchase, depending on the shipping option selected.
  • Shipping Charges: Shipping fees will vary based on the selected shipping method and the destination of the order.

6. Returns and Refunds

Returns Policy: Returns are accepted within 7 days of receiving the order, but only for unopened and unused items. To initiate a return, please contact us at info@thesweetdose.in
 with your order details.

  • Refund Method: Refunds will be processed to the original payment method used during the purchase.
  • Refund Period: Refunds will be processed within 5 to 15 business days from the date of approval of the return.
  • Non-returnable Items: Opened and used products cannot be returned due to hygiene and safety reasons.

7. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms and conditions or your use of our website will be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

8. Dispute Resolution

In case of any dispute or complaint, we encourage you to contact us first. We will work with you to resolve the issue as swiftly as possible. However, if a resolution cannot be reached, disputes will be resolved in Pune, Maharashtra, as per the applicable laws.

9. Privacy and Data Protection

By using our website and making a purchase, you agree to our Privacy Policy
, which explains how we collect, use, and protect your personal information. We are committed to keeping your personal data secure and using it solely for the purpose of processing your orders and providing you with the best possible service.

10. Modifications

The Sweet D.O.S.E reserves the right to modify, update, or change these terms and conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. By continuing to use our website, you accept the updated terms.

11. Contact Us

If you have any questions or concerns regarding our terms and conditions, returns, or any other matter, feel free to reach out to us:

Email: info@thesweetdose.in

Phone: +91 8999120680