Privacy Policy for The Sweet D.O.S.E

  At The Sweet D.O.S.E, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website www.thesweetdose.in
, make a purchase, or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you:

Personal Information: When you create an account, make a purchase, or interact with us, we may collect personal details such as your name, email address, phone number, shipping address, billing address, and payment information.

Non-Personal Information: We may also collect non-identifiable data such as browser type, device information, IP address, and website usage data. This helps us to analyze trends, improve our website, and optimize the user experience.

2. How We Use Your Information

• We use the information we collect for the following purposes:
• To Process Orders: We use your personal and payment information to process your orders and deliver the products you’ve purchased.
• To Improve Our Services: We use your feedback, purchase history, and website usage data to improve our products, services, and customer experience.
• Customer Support: Your contact information may be used to respond to inquiries, support requests, and provide customer service.
• Marketing and Promotions: With your consent, we may use your information to send you newsletters, promotional offers, and other marketing communications. You can opt-out of these emails at any time.
• Security: Your information helps us protect against fraudulent activity and ensure the security of our website and services.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical measures to protect it. We use SSL encryption technology to ensure secure transmission of sensitive data such as credit card information.

However, please be aware that no method of transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

• We do not sell, rent, or trade your personal information to third parties. However, we may share your data with the following parties:
• Service Providers: We may share your information with trusted third-party vendors, such as payment processors, shipping partners, and IT service providers, who assist us in operating our business and delivering our services.
• Legal Compliance: We may disclose your information if required by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance the user experience. Cookies are small files stored on your device that help us recognize your preferences, track your interactions, and improve our website functionality. You can control cookie settings through your browser, but please note that disabling cookies may affect some features of the site.

6. Your Rights and Choices

Access and Update: You have the right to access, correct, or update the personal information we have about you. You can do this by logging into your account or contacting us directly.

Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

Data Deletion: You can request the deletion of your personal information by contacting us. Please note that we may need to retain certain data for legal or administrative purposes.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such data immediately.

9. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time. When we make significant changes, we will notify you by posting a prominent notice on our website or by emailing you directly. The effective date of the latest version will be displayed at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@thesweetdose.in

Phone: +91 8999120680